WHY, because Windows uses FAT formatting while Mac uses Mac OS, they don't understand each other,ĭesigned that way on purpose dont'cha know?
So for those of you which like myself, have ONLY one Mac product and NO friends to help OR want to share my burden.Īnd NO you cannot download from your Windows computer onto a USB drive and then transfer it to your Mac. I've been a dedicated Windows user since 3.1, so IF I type (explain) something (terminology) "incorrectly" be understanding, ok? This happens to be my FIRST Apple product ever, which I've never experienced their OS layout, so the learning curve was aggressive. I came up with a way to re-install my previous OS without, let me say that again WITHOUT using an Apple login credentials, of that swift jump into Apple's h e l l h o l e!Īfter hours, days of research, trying this, trying that, figuring out dead-ends, frustrated, crying, yelling.like it really did any good! hmmmm Which I'm sure most of you are well aware by now. Likewise, I certainly didn't want his name referencing MY new laptop or pathways, directories, and so on etc, etc, etc.
I ONLY have ONE MacBook, not two, which is what EVERY response expects/assumes you to have.Ī little explanation, I purchased this MacBook Pro and wanted to update to the new El Capitain OS 10.11 version,īut I did not have enough room on my HD for it, because the previous owner had a lot of trash, junk files, downloads, pictures, email, etc cluttering up space, which of course I didn't want, nor did I ever need. Image my surprise when I found this little tidbit of Apple ID horror!Ģ. I bought the MacBook Pro from a pawn shop, so I have NO clue as to the original owner or their Apple ID/password. I must have tried 20 times, before I figured out that it was not the Apple servers. This same thing happened to me, "This item is temporarily unavailable.
You would be free to install from your own computer as long as you use the Apple ID your friend applied the code to. If you email someone with a Mac you trust with the info, they can access app store from their computer, login as your Apple ID, apply the credit (instructions are in the email they send you), and log back out. Your issue is that you have no OS "credited" to your Apple ID. At that point, you need to figure out a way to apply it to your desired Apple ID (no, just buying it through your apple ID doesn't work, you actually have to redeem it at the Mac App Store on you computer (which you don't have access to because you wiped your hard drive (same issue as me))). They send an email within a few days and you can get your redeem code.
Have you purchased a new license for OS X Mountain Lion? You can get it here: It might be something as simple as calling tech support, explaining your issue, and having them apply the credit to your account. Well, I'm saying that you have to find a way to register the OS with your Apple ID. Unfortunately, I don't have the original installation dvd:s, so I have to install the OS through internet (or if it is possible, by downloading the OS to an external hard drive, and then installing through that).Īnyways, my macbook pro is bought in the mid 2010's, maybe that information can help? I don't know what the last OS X update I used was. I don't know what to do, since I have tried redoing these steps on multiple occasions this day, and with two different networks. However, after trying to install the OS X, and entering an apple id (my brother's, since his id worked - probably because he used his id when installing the OS X on this computer the first time), an error message pops up, saying: Reinstall the Mountain Lion OS X through internet. Choose Utilities -> erase Macintosh HD (or in my case, it was called macbook pro)ģ. Baaaad, guys.After my macbook pro had become really slow the past days, I decided to reset the system, following the usual steps:Ģ. I explained the problem, they gave me a telephone appointment for the next day, and never called back. I called their support number (I live in Italy), a representative answered from Greece. I was lucky - my son had a MacBook 2008 just like the one I was trying to upgrade, and he graciously lent me a working backup disk to do this with.Īpple's response to the problem was highly unsatisfactory. erase the original user's data and put in your own info. Clone the USB disk with CCC to the Mac you're trying to upgrade. Clone the other Mac's HD on a USB disk with CarbonCop圜loner, making sure the clone is bootable (include a working copy of CCC in the process). find a computer with installed MacOS 10.11. The only solution that worked was complicated and klutzy: 1. Another error message popped up, and said that my installation file was "probably corrupted" (freshly donwloaded from the Apple Store). Setting back the date to 2015 did not work for me.